SHIPPING TIMES

Shipping times can be up to 7 working days

The time frame of order delivery is divided into two parts:

Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 24 hours after the order is placed.

Shipping time: This refers to the time it takes for items to be shipped from manufacturer  fulfillment center to the customer destination.

RETURN & REFUND POLICY

RETURNS

Our policy lasts 7 days. If 7 days have gone by since you have accepted the item, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.

Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

DAMAGED PRODUCTS - REFUNDS (IF APPLICABLE)

Any items damaged on arrival can be returned to www.krudertailoring.it for a full refund. www.krudertailoring.it must be informed by email at cagliari@kruder.it about damaged item not later than 48 hours after the package arrival date. Please note that if damage is only limited to the packing outside and the contents remain intact, products will not be considered damaged. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your personal bank account by money transfer not later than 15 days